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Victim engagement

How we work with victims

The Victim Engagement Team works with community members to ensure the Victims of Crime Commissioner is informed about the diverse experiences of victims and the barriers they can face in the justice system.

Learning from Lived Experience

The Victim Engagement Team coordinates the Commissioner’s Lived Experience program.

The Lived Experience Program is designed to enable victims of crime to use their experiences to provide feedback about key issues affecting victims of crime in Victoria.


 The Lived Experience Program has two participation options: 

  • Lived Experience Experts Network – a group of community members who provide feedback, advice and input on issues and topics affecting victims. You can join the network at any time. You will receive emails about opportunities to help us with our work and you can choose which activities you take part in. 
  • Lived Experience Advisory Group – a small group who meet regularly to discuss priority issues. Intake for this group is currently closed. Please let us know if you would like to be notified when we next recruit advisory group members.


In these roles, you will:

  • Use your experiences to give advice on the development and design of services, policy and systems
  • Work with others to give feedback on issues affecting victims of crime in Victoria.

Am I eligible?

We want to hear from people with Lived Experience as a victim of crime who:

  • Are 18 years or over
  • Want to share their views about what could be improved for victims of crime.


Who can I contact for information or help?

If you have any questions or need help to submit an expression of interest, please contact Lucy or Briley at The Victim Engagement Team will make contact to confirm they have received your submission.  

If you would like help understanding this information or would like to receive it in another format:

  • phone 1800 010 017 using the National Relay Service 133 677 (if needed).

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