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Victim engagement

How we work with victims

The Commissioner’s Victim Engagement Team works with the community to understand and meet the needs of victims of crime. The Team engage with victims of crime to deliver culturally safe, ethical and trauma-informed activities.

This engagement will ensure the Commissioner is informed about the diverse experiences of victims and the barriers they can face in the justice system.

Learning from Lived Experience

The Victims of Crime Commissioner wants to hear your ideas on how the justice and victims support systems might be improved.

In 2024, the Commissioner is implementing a Lived Experience pilot program. This means trying different ways to make sure people with Lived Experience can share their views about key issues that affect victims of crime.

Who is eligible?

We want to hear from people with Lived Experience as a victim of crime who:

  • Are 18 years or over
  • Want to share their views about what could be improved for victims of crime.

We can support you to apply if you need help. Please contact us at

What is involved?

There will be two different groups:

  • Lived Experience Advisory Group – a small group who meet regularly to discuss priority issues
  • Lived Experience Experts Network – a more flexible group. You will receive emails about opportunities to help us with our work and you can choose which activities you take part in.

You can nominate to join one or both groups.

In these roles, you will:

  • Use your experiences to give advice on the development and design of services, policy and systems
  • Work with others to give feedback on issues affecting victims of crime in Victoria.

Members of the LEAG are paid for their valuable contributions and time. The attached information sheet outlines payment rates for each activity. Hourly rates are aligned to rates for other lived experience initiatives within government and the community sector. 

What do I do next?

  1. Check your eligibility and complete the self-reflection tool.
  2. Submit your Expression of Interest. Expressions of Interest close at 11:59pm on Sunday 19 May 2024. Please contact us if you need help to complete the application process. Applications will be treated confidentially.
  3. We will hold interviews for roles on the Advisory Group between 28 – 5 June 2024.  If you are successful, you will be selected as a member.
  4. Anyone who is eligible can join our Experts Network. We will send you an email to let you know you have been added to the Network.


Key dates



Expression of Interest open

Expressions of Interest close at 11:59pm on Sunday 19 May 2024. We will not discuss your application or your name and details with anyone. 

15 April – 19 May


Interviews will be held either in-person or online. 

Tuesday 28 May

Monday 3 June

Wednesday 5 June

Selected members notified

 26 June

Orientation program

One-day orientation program held in person in Melbourne CBD  

 17 July


Who can I contact for information or help?

If you have any questions or need help to apply, please contact Lucy or Briley at

If you would like help understanding this information or would like to receive it in another format:

  • phone 1800 010 017 using the National Relay Service 133 677 (if needed)

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