Feedback: Your experience of the justice system
If you require emergency assistance call 000.
Please tell us if you need assistance to access or participate in our complaint, feedback or enquiry process. Example: interpreter, national relay, accessible document.
Do you have a complaint to submit to the Victims of Crime Commissioner? Read about when making a complaint might be appropriate.
Accessing support
We understand that completing this form may be distressing.
If you are in immediate danger, call 000.
For additional support, you may contact the following services:
|
Service |
Hours |
Contact Details |
|---|---|---|
|
Lifeline Crisis Mental Health Support |
24x7 |
Phone: 13 11 14 Text: 0477 131 114 (Noon – Midnight) Online Chat: Lifeline crisis-chat |
|
1800RESPECT Information, counselling, and support service for people impacted by domestic, family or sexual violence. |
24/7 |
Phone: 1800 737 732 Online Chat: chat with 1800respect |
|
The Victims of Crime Helpline Free information and support for people affected by crime. |
8am - 7pm Monday to Friday 8am - 5pm Saturday, Sunday & Public Holidays |
Phone: 1800 819 817 Email: vsa@justice.vic.gov.au |
|
Blue Knot Foundation Provides information and support to anyone who is affected by complex trauma. |
9am - 5pm 7 days |
Phone: 1300 657 380 Email: helpline@blueknot.org.au Website: Blue Knot Foundation |
|
Financial Assistance Scheme A scheme that provides financial assistance to victims of crime. |
8.30am - 5.30pm Monday to Friday |
Phone: 1800 161 136 Online enquiry: FAS enquiry-form |
|
Sexual Assault Crisis Line Provides after hours specialist counselling, support and advocacy for victim survivors of sexual assault. |
5pm - 9am Monday to Friday 24/7 weekends & public holidays |
Phone: 1800 806 292 Website: Sexual Assault Crisis Line |