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Holiday period

We will be unable to take your call from 23 December 2024 until 6 January 2025 on our general enquiries line (1800 010 017).


If you call us, you will be able to leave a message.

You may also wish to email us at enquiries@vocc.vic.gov.au.

Someone will respond to your enquiry after 6 January 2025.

If you are calling to obtain assistance, you may wish to contact any of the following numbers:

  • If you are in immediate danger call ‘000’
  • Victims of Crime Helpline – 1800 819 817
  • Victims of Crime Financial Assistance Scheme – 1800 161 136
  • Victims of Crime Legal Service – 1800 531 566
  • Information about other support services

Holiday period enquiries

Our complaints review and enquiries service will be closed from Dec 23 until Jan 6. How to make submissions during this period.

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